A half-year review should ask more than how many invoices are overdue. It should ask whether a debtor is short of cash, disputing the work, waiting for a credit note or simply paying beyond the agreed date. Those explanations point to different commercial actions.
For insurance, the notification timetable and covered causes of loss are determined by the policy. Continuing to supply an overdue buyer can affect cover, and a disputed debt can require the underlying dispute to be resolved. Neither outcome should be inferred from a headline percentage of insured turnover.
The useful broker pack combines an aged ledger with a short account of the largest overdue balances, collection steps and any agreed changes in terms. A promise to pay should be recorded with its date and amount. It should not quietly reset the original contractual due date in the records.
The aim is an early decision: pursue collection, pause deliveries, obtain an insurer’s direction where required or restructure the trading relationship. Credit insurance works best with reliable records and timely action, rather than a year-end explanation of what happened months earlier.
Where this goes next
